When the printer strikes again: The most common IT issues in 1st Level Support – and how to solve them
The most common IT issues in 1st level support — from forgotten passwords to offline printers — can be resolved faster with structured processes, helpful tools, and a little user training. This guide provides practical solutions to reduce tickets and boost IT efficiency.
Image films rethought: How to show your company without dazzling
Classic image films often come across as slick and interchangeable. This article shows how companies can create genuine trust with authentic, cleverly conceived and visually strong films - without pathos, but with impact. Including practical tips for planning, structure and production: with authentic scenes, clear objectives and bold, genuine insights, companies can build trust, show identity and be remembered in the long term.
Didactics – understanding learning types and addressing them
People learn differently - visually, aurally, by doing or by analyzing. Digital learning formats such as WBTs can specifically address these learning types if they are didactically cleverly designed: through clear visualizations, spoken content, interactivity, structure and flexibility. This makes learning in the company effective, individual and sustainable.
Artificial intelligence: between exaggerated expectations and underestimated consequences
Artificial intelligence is often overestimated in the short term, as expectations of quick breakthroughs are not always fulfilled, while its long-term effects could be more profound than can be foreseen today. It is crucial to take a realistic approach so that we neither harm ourselves with excessive euphoria nor fall into a state of shock due to premature skepticism.
Remote Learning & Development: Identifying and Nurturing Talent
Companies must adapt learning and development to the remote work era. By leveraging data-driven analytics, structured feedback systems, and offering interactive web-based training, they can identify and develop talent effectively, even from a distance.
EU AI Act: tipps and insights
The EU AI Regulation, which has been in force since February 2, 2025, sets new rules for the safe and ethical use of artificial intelligence (AI). SMEs must evaluate the AI systems they use, classify risks and implement specific measures such as transparency and documentation for high-risk applications. It is advisable to engage experts for advice and to consider not only the technical but also the ethical applications.
Trends in web design 2025: innovation meets usability
The web design trends of 2025 focus on minimalism with interactive elements, AI-supported individualization, accessibility, fast loading times and bold designs. User orientation remains the key to success with new technologies and innovative ideas.
Training trends 2025: learning rethought
Continuing education 2025 relies on hyper-personalized learning paths through AI that take individual needs and skills into account, while peer learning and hands-on interactions strengthen the human aspect. Microlearning enables rapid integration into everyday life through short, context-related units, while extended reality (X-learning) ensures more sustainable learning experiences with immersive technologies. It is crucial that learning is anchored as a central component of the corporate culture in order to inspire employees and make teams future-proof.
Trends in employee training 2024: The future of growing together
Employee training in 2024 will be characterized by hybrid learning models, digitalization and individual approaches. Hybrid learning combines face-to-face and online formats to enable flexibility and greater learning success, while mobile learning and AI-supported systems promote personalized training. Reskilling and upskilling are becoming increasingly important in order to prepare employees for new tasks, with technical skills and soft skills being equally in demand. Companies that take advantage of these trends at an early stage not only increase efficiency and productivity, but also promote long-term employee retention.